Hosted Communications

Portman Tech is an innovative provider of cloud based Telephony solutions. Portman HiPT is our hosted cloud Telephony service designed for small and medium sized businesses.

Let’s talk about a Telephony solution for your business that will enable greater flexibility of working, enhanced resilience, in-built disaster recovery strategy and at the same time reduce costs.

Flexibility

  • Scale up or down as your business dictates.
  • Keep your own numbers
  • Compatible with a range of leading IP Phones: Cisco, Polycom & Yealink
  • Fully configurable via cloud portal

Reliability

  • Feature rich system accessible in the office, at home and on the move
  • Automatic upgrades and system improvements
  • 99.999 uptime track record
  • Comprehensive data security and back up systems.

Affordability

  • Simple low-cost monthly licensing
  • No system to maintain

Voicemail, including unified messaging

Listen to your messages from your handset or email the message to your inbox

Instant Messaging & Presence

Communicate with staff via Instant messaging and know their presence status – Available, Busy, In a meeting, Offline

Call Recording

Get the best out of your staff training and listen to recordings to improve customer service

Call Queuing & Automated Attendant

Never miss a call – callers are answered straight away with a list of options to intelligently route the call to the correct person or department

Music on hold

Choose from a variety of music to enhance the customer experience

Call Reporting

Knowing the volume of telephone call activity (inbound and outbound) is important to any organisation. With call reporting you can identify which areas of the organisation needs attention or additional training

Let's deliver a Hosted IP solution for your business. Call us today on 020 7195 1630

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Unified Communications

We partner with ShoreTel and Alcatel-Lucent who are global leaders in delivering Unified Communications – a new conversation experience that makes communications easier, more social, and more relevant.

Portman can help you seamlessly integrate voice, messaging, social media, and video communications across networks, devices, and applications

A Unified Communications platform, can quickly gain your organisation a competitive advantage by breaking down communication barriers to create the modern, mobile, multi-device and multi-media environment that users demand.

Audio, Web & Video Conferencing

Bring your distributed workforce together with web meetings, conference calls, file sharing and video. We provide the tools your team needs to get things done from anywhere, anytime.

Single Number Reach

Allows users to answer incoming calls to their extension on either their desktop IP phone or at a remote destination, such as a mobile phone.

Speech Recognition

Automated Call Distribution, route calls to the correct team or department based on client choices

Desktop and Data Sharing

Meet with anyone online to present, share, and collaborate.using multiple platforms and mobile devices.

Instant Messaging

See the availability of partners and customers in other organisations and exchange instant messages with them. Meet business requirements with enhanced enterprise IM capabilities such as group chat, persistent chat, IM logging, IM history, and compliance.

Fixed-Mobile Convergence

Seamlessly bridges office phone services to mobile devices, permitting the use of just one phone number and one voice mailbox

Call Control

Manage when calls are sent to your mobile, voicemail or home.

Extension Mobility

Remote workers have access to the same functionality as their desk/office-based colleagues, enabling them to collaborate as if they were at the next desk.

Presence

Lets employees know at a glance whether colleagues are available and how best to contact them.

Alcatel-Lucent 8088

The Alcatel-Lucent Enterprise 8088 Smart DeskPhone is a sleek and intuitive deskphone designed for professionals. Its 7-inch vivid touch screen, Bluetooth® handset and built-in camera offer a smooth multi-media user experience, with outstanding wideband audio and HD video conversations.

Let's design a Unified Communications solution for your business.
Call us today on 020 7195 1630

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Mobile Communications

Portman delivers business mobile solutions to small and medium sized organisations.

EEAs an approved EE Partner we provide the latest in voice and data communications. Choose from a variety of Handsets and call tariffs to meet your business needs.

Contract Management

Let Portman handle the administration of mobile contracts on your behalf and operate as a single point of contact – Saving you valuable management time and containing any unexpected costs

4G Data Solutions

High-speed access to mobile data networks, with central visibility and management control at all times – Providing efficient and cost effective connectivity solutions for staff outside of the office environment.

Device Management

Portman manage your mobile device inventory and efficiently, coordinate any additions, enhancements and fault-handling.

Mobile workforce

Talk to us about solutions for employees working in remote offices, on the road, or at home, who need exactly the same functionality as at head-office.

Fixed Mobile Convergence (FMC)

Integration of smart mobile devices into your Corporate voice network delivers superior access to both your fixed and mobile devices, at all times.

PBX Integration

Gives mobile users full access to the telephone system’s advanced features and functionality, and consolidates voice-mail into a single Unified Communications environment.

Let's deliver a mobile solution for your business. Call us today on 020 7195 1630

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