Unified Communication Solutions

Unified Communication offers new ways to facilitate efficient and productive collaboration and communication in the workplace.

Portman Tech with its headquarters in the United Kingdom, offers a wide range of unified communication solutions as a leading provider of UC services to businesses of all sizes. The key to successful Unified Communication and digital transformation for businesses starts with truly understanding the desired outcome. As a UC provider, Portman Tech works with businesses and organisations to assess their needs and requirements before implementing any UC solution. Our cloud unified communications as a service (UCaaS) technology is designed to meet the specific needs of UK-based businesses, giving you a flexible and cost-effective choice.

Instead of using traditional phone lines, organizations can make and receive phone calls using our UCaaS platform’s VoIP Unified Communications. This preserves all the advantages of conventional phone systems while enabling businesses to benefit from cost savings and enhanced call quality.

Regardless of location, real-time collaboration is also made possible by our Communication as a Service (UCaaS) platform. Businesses in the UK may simply share documents, host online meetings, and access their communication tools from any device with the help of our cloud-based service. Teams are able to collaborate more effectively as a result, whether they are based in the same office or working remotely.

Simply installing the newest technology may not bring the desired business efficiencies. This is why we take the time to work with businesses to build a cohesive unified communications solution. Our goal is to address a business’s needs to achieve time efficiencies, enhanced productivity, enable flexible working and improve customer service to name a few.Our UCaaS platform is also very secure, guaranteeing that the communications of your company are shielded from online dangers. We safeguard your sensitive information using the most recent encryption and authentication technology, providing UK companies confidence that their data is secure.

Our UCaaS technology is also very scalable, making it simple for organizations to scale up or down in accordance with their demands and only pay for what they use. As a result, UK enterprises no longer need to invest in costly onsite equipment and can react rapidly to shifting business needs.

What is Unified Communication?

Unified Communication is a flexible cloud-based communication solution that delivers multiple forms of communication via a single platform. Voice, video, email, chat, content sharing and social media are streamlined, reducing the need for siloed applications or hardwareto build and execute a UC solution that meets your needs and matches your budget, our team of professionals will collaborate with you.

Today’s fast-paced digital environment makes it more necessary than ever for communication. Businesses in the UK must have access to Unified Communication systems are hosted in the cloud, eliminating the need for an on-premise phone system or legacy server, making it an extremely flexible and scalable option.We have a solution that will work for you whether you are a tiny start-up or a large company.

As one of the major unified communications platform providers in the UK, Portman Tech offers a variety of communication solutions that are intended to support the connectivity and productivity of UK companies. If you are looking for flexible options to help your business grow, UC solutions such as cloud-based phone systems and CRM integrations could be right for your business.

Unified Communication for Businesses

Unified Communication solutions help businesses build the right foundations for growth.

Empower collaboration, enhance productivity, ensure flexibility and scalability for your growing business.

Whether you are looking to upgrade your business phone system to include flexible remote working solutions or want to integrate your CRM with inbound and outbound client communications, we can provide flexible and secure cloud solutions tailored to your requirements. Businesses may take use of cutting-edge UC technology with the help of our UCaaS platform. Our technology is also safe, scalable, and adaptable to your company’s particular requirements. To find out more about how we can keep your UK company competitive in the digital era, get in touch with us right now.

Don’t know which solution best suits you? As a Unified Communication service provider, we can guide you on the right UC solution for your business.

Let’s discuss your requirements. Get in touch with our team.

Zoom Phone

Zoom is one of the most popular meeting platforms in use today, offering users a simple and enjoyable interface and excellent overall user experience. Zoom phone allows users to place and receive telephone calls using Zoom, and even supports traditional telephone handsets if preferred.

Microsoft Teams

Microsoft Teams is a simple, intuitive and feature-rich collaboration platform with unparalleled integration across the Microsoft ecosystem. With Direct Routing, users can place and receive telephone calls using Teams, and also supports Teams-compatible telephone handsets.

Compliance Recording

Secure, resilient and compliant call recording and call analytics, supporting Zoom, Teams and many leading UCaaS platforms. This cloud-based service records calls placed or received via any device including smart phones, laptops & telephone handsets.

unified comms crm integration

CRM Integration

Integrate your CRM and enjoy an enhanced customer experience with information at your finger tips. Common uses cases include; Click to Dial, CRM Pop and CRM record creation. These functions allow users to dial customers from directly within the CRM interface, and greet customers by name as customer records are presented to users when receiving an incoming call.

Contact Centre

For customers with a customer service requirement, additional functionality is available via integration with Five9, a leading Gartner-recognised omni-channel solution. This platform provides omni-channel routing, advanced IVR routing and agent interface to control the customer experience and manage resource teams in real-time to meet the needs of the business.

To discuss your organisations Unified Communications requirements, reach out to our friendly team.