Unified Communication Solutions in London, UK Businesses

Unified Communication offers new ways to facilitate efficient and productive collaboration and communication in the workplace.

Find the Perfect Solution for Your Needs

Improve Your London Business with top Unified Communication Provider

Portman Tech with its headquarters in London, offers a wide range of unified communication solutions as a leading provider of UC services to businesses of all sizes. The key to successful Unified Communication and digital transformation for businesses, starts with truly understanding the desired outcome.

As a Unified Communication provider, Portman Tech works with businesses and organisations to assess their needs and requirements before implementing any UC solution. Our cloud unified communications as a service (UCaaS) technology is designed to meet the specific needs of UK-based businesses, giving you a flexible and cost-effective choice.

Ready to find your UCaaS soulmate?

As one of the major unified communications platform providers in the UK, Portman Tech offers a variety of communication solutions that are intended to support the connectivity and productivity of UK companies. If you are looking for flexible options to help your business grow, Unified Communication solutions such as cloud-based phone systems and CRM integrations could be right for your business.

Don’t know which solution best suits you? As a Unified Communication service provider, we can guide you on the right UC solution for your business.

Let’s discuss your requirements. Get in touch with our team.

What’s included in a UCaaS (Unified communications as a service) Solution?

Connect from anywhere with online

Voice Calling

Video Conferencing

Instant Messaging

File Sharing

Email

Web Conferencing

Application Sharing

Call Recording

Call Transcription

Application Sharing

Interactive voice response (IVR)

Cloud Based Delivery

Collaboration tools

Regardless of location, real-time collaboration is also made possible by our Communication as a Service (UCaaS) platform. Businesses in the UK may simply share documents, Share Screen, Quick scheduling, host online meetings, and access their communication tools from any device with the help of our cloud-based service. Teams are able to collaborate more effectively as a result, whether they are based in the same office or working remotely.

Simply installing the newest technology may not bring the desired business efficiencies. This is why we take the time to work with businesses to build a cohesive unified communications solution. Our goal is to address a business’s needs to achieve time efficiencies, enhanced productivity, enable flexible working and improve customer service to name a few.

security nightmare?

we take security very seriously. Our UCaaS platforms are protected by robust security features like:

  • Encryption: Your data is scrambled like a secret code, keeping it safe from prying eyes.
  • Firewalls: These act as digital security guards, blocking unauthorized access.
  • Access Controls: Only authorized users can see your sensitive information.

guaranteeing that the communications of your company are shielded from online dangers. We safeguard your sensitive information using the most recent encryption and authentication technology, providing UK companies confidence that their data is secure.

Unified Communication for Businesses

Unified Communication solutions help businesses build the right foundations for growth.

Empower collaboration, enhance productivity, ensure flexibility and scalability for your growing business.

Whether you are looking to upgrade your business phone system to include flexible remote working solutions or want to integrate your CRM with inbound and outbound client communications, we can provide flexible and secure cloud solutions tailored to your requirements.

Businesses may take use of cutting-edge UC technology with the help of our UCaaS platform. Our technology is also safe, scalable, and adaptable to your company’s particular requirements. To find out more about how we can keep your UK company competitive in the digital era.

Recognize the need of services for Unified Communication

Our Unified Communication Solutions Offerings

Zoom Phone

Zoom is one of the most popular meeting platforms in use today, offering users a simple and enjoyable interface and excellent overall user experience. Zoom phone allows users to place and receive telephone calls using Zoom, and even supports traditional telephone handsets if preferred.

Microsoft Teams

Microsoft Teams is a simple, intuitive and feature-rich collaboration platform with unparalleled integration across the Microsoft ecosystem. With Direct Routing, users can place and receive telephone calls using Teams, and also supports Teams-compatible telephone handsets.

Compliance Recording

Secure, resilient and compliant call recording and call analytics, supporting Zoom, Teams and many leading UCaaS platforms. This cloud-based service records calls placed or received via any device including smart phones, laptops & telephone handsets.

CRM Integration

Integrate your CRM and enjoy an enhanced customer experience with information at your finger tips. Common uses cases include; Click to Dial, CRM Pop and CRM record creation. These functions allow users to dial customers from directly within the CRM interface, and greet customers by name as customer records are presented to users when receiving an incoming call.

Contact Centre

For customers with a customer service requirement, additional functionality is available via integration with Five9, a leading Gartner-recognised omni-channel solution. This platform provides omni-channel routing, advanced IVR routing and agent interface to control the customer experience and manage resource teams in real-time to meet the needs of the business.

frequently asked questions about UCaaS

Portman Tech is here to help!  we love answering your questions. Let’s dive in!

UCaaS (Unified Communications as a Service) is your one-stop shop for streamlining business communication. Think of it as an all-in-one app for calls, video conferencing, instant messaging, and file sharing – all hosted in the cloud!

Imagine ditching the clunky phone system and collaborating seamlessly with colleagues, no matter where they are. It works by using the internet (VoIP) to transmit data instead of traditional phone lines.

Imagine a world where your team collaborates seamlessly, regardless of location. UCaaS (Unified Communications as a Service) brings voice calls, video conferencing, instant messaging, and file sharing together in one user-friendly platform. Say goodbye to app overload and hello to boosted productivity, improved customer service, and an empowered remote workforce.  

UCaaS (Unified Communications as a Service) is cloud-based, meaning no expensive hardware or maintenance headaches for you.

This approach is highly adaptable, allowing for flexibility in changing the plan as your business evolves

Think UCaaS (Unified Communications as a Service) is just fancy jargon? Think again! It’s a treasure trove of features designed to streamline your business communication.

Imagine a toolbox packed with:

  • Crystal Clear Calls: Ditch the crackly phone lines and experience crystal-clear audio calls.
  • Video Conferencing on Steroids: Host high-quality video meetings with ease, no matter where your team is located.
  • Instant Messaging that Rocks: Collaborate in real-time with team chat that’s faster than email.
  • File Sharing Made Simple: Share documents and presentations with a few clicks – no more email attachment headaches!
  • And More! UCaaS can also include features like presence (see if someone’s available), voicemail transcription, and call forwarding.

Worried UCaaS (Unified Communications as a Service) might be a security nightmare? Nonsense! Top providers like the ones we offer at Portman Tech Solutions take security very seriously.

Think Fort Knox for your business calls, messages, and files. UCaaS platforms are protected by robust security features like:

  • Encryption: Your data is scrambled like a secret code, keeping it safe from prying eyes.
  • Firewalls: These act as digital security guards, blocking unauthorised access.
  • Access Controls: Only authorised users can see your sensitive information.

Still not convinced? UCaaS providers are constantly on the lookout for new security threats, so you can rest assured your communication is in good hands.

Wondering if UCaaS (Unified Communications as a Service) is the perfect match for your business? Don’t fret! We at Portman Tech Solutions can help you decide.

Here’s the deal: UCaaS is a game-changer for businesses of all sizes, especially if you:

  • Have a Remote Workforce: Collaborate seamlessly, no matter where your team is located.
  • Juggle Multiple Communication Channels: Streamline everything into one user-friendly platform.
  • Crave Scalability: UCaaS grows with your business, so you’ll never be left behind.
  • Want to Slash Costs: Ditch expensive hardware and free up IT resources.

Think of PBX (Private Branch eXchange) as the old-school phone system- Bulky hardware, limited features, and a hefty price tag. UCaaS (Unified Communications as a Service), on the other hand, is the cool kid on the block. It’s cloud-based, packed with features, and super scalable.

  • UCaaS (Unified Communications as a Service): All-in-one app for calls, video conferencing, messaging, and more. Cloud-based, so no hardware headaches. Super flexible and grows with your business.
  • PBX (Private Branch eXchange): Traditional phone system with limited features. Expensive to set up and maintain. Not very flexible for remote teams.

At Portman Tech, we make switching to UCaaS (Unified Communications as a Service) a breeze.

  • We assess your needs: No one-size-fits-all solutions here!
  • We recommend the perfect UCaaS platform: Packed with features to fit your business.
  • We handle the migration process: So you can focus on running your business.
  • We provide ongoing support: Our experts are always here to help!

Choosing a UCaaS Provider: Keep it Simple with Portman Tech!
UCaaS is your all-in-one app for calls, video chats, messaging, and more. It’s like magic for business communication!

Features you need: Make calls, video chat, share files – find a plan that fits your style.

Budget-friendly: UCaaS shouldn’t break the bank. We’ll find a plan that works for you.

Easy to use: No tech headaches! You and your team will be up and running in no time.

Our Alliances

We maintain a close collaboration with top-tier partners in the information security and business continuity sectors to consistently deliver the most cutting-edge solutions on the market.

Managed IT Services London
To discuss if we are a good fit for your organisation, reach out to our friendly team.

call us

0800 862 0120

Email Us

hello@portmantech.com

Visit Us

123 Aldersgate Street, London EC1A 4JQ