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Challenges
Lily’s Kitchen offices were located in North London for more than 10 years.
The existing phone system was outdated, costly to maintain and not flexible enough to cater for a dynamic growing company.
The internet connectivity was also not reliable enough which impacted on productivity and customer service.
Lily’s Kitchen were relocating to purpose-built new headquarters in London’s West End and were looking to modernise their telecommunications and internet connectivity requirements to match their ambitious growth plans and excellent customer service values. Maintaining a level of flexibility was also essential to ensure they remain agile in the years to come.